Proven Telemarketing Expertise and Superior Technology for all Your Call Center's Needs
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Timberline uses 100% US based agents, and offers services in Spanish and English. Request more information below!
Timberline's history is deeply rooted in providing outbound call center solutions.
Serving nearly every industry in some capacity since inception, Timberline has established a positive brand reputation for itself and clients as a quality driven, carefully compliant provider on programs of all sizes.
Timberline's success depends on its people and the positive communication messages being presented. After rigorous training that begins with the latest rules to maintain compliance, service representatives employ principals of honesty and integrity in every spoken word. Timberline's success in upholding the social transaction process is evidenced by the confidence the consumer gains when interacting with our agents.
Timberline provides a working environment that is compliant with current federal rule making authorities, client expectations that embody these rules and codes of ethics. Our passion towards the end consumer, and the ability to connect with them, allows our clients to continually grow revenue while building brand loyalty.
Our experienced management team understands the complexities, differences, and nuances of each outbound telemarketing campaign, whether it's a Business to Business or Business to Consumer program. We start each program by establishing a thorough understanding of your business. Focusing on the individual requirements of your product, service, and offer, we will make sure your customers are reached with a concise, effective message to generate profitable results.
Outbound Telemarketing Services
• Product and Service Sales - (New, Upsell, Cross Sell)
• Market Research / Surveys
• Product Registration
• Customer Acquisition
• Retention Service / Customer Service
• Lead Generation
• Catalog / Subscription Service
• Welcome Calls
• Customer Win-Back / Renewals
• Reactivation Programs
• Appointment Setting
• Renewals (Subscription / Service)
• Direct Marketing Follow Through
• Background Screens / Employment Verification
• Product Recall